Organization and strategic governance
CHANGE MANAGEMENT
Change management and user support :
- Mobilizing teams
- Change management strategy
- Impact analysis
- Identification of support actions
- Deployment plan
- Implementation of change management actions:
- Communication
- Process reengineering
- Service reorganization
- Training - User support and documentation
- Post-production support
PERFORMANCE MANAGEMENT
We take a holistic approach to performance management:
- Improvement plans
- Implemented :
- Transformation
- The role of managers
- The managerial posture
- Objective setting
- Roadmaps
- Performance indicators
- Performance monitoring
- Reporting
- Compensation systems
- Managerial rituals
- Appraisals
- Feedback
- Decision monitoring tools
- Project management
- Continuous improvement
DESIGN OF 360° TRANSFORMATION PLANS
- Transformation of all key dimensions: organization, operations, tools, performance management, culture, skills, social issues
- Comprehensive diagnosis of a specific or global strategic issue
- Co-construction with the management team of a transformation plan that addresses each of these dimensions
- Structuring the plan into projects
- Roadmap: objectives, activities, deliverables, resources and timetable
organization & governance
- Organization diagnosis
- Reorganization proposals
- Reorganization plan
- Productivity and quality optimization plan
- Target team sizing
- Transformation trajectory
- Digitalization and automation
- Detailed organizations: RACI, Job description
BUSINESS PROCESS OPTIMIZATION
- Identification and mapping of key business processes
- Improvements and simplifications
- Codification of target processes, procedures and operating modes
- Continuous process improvement
- Training teams in process-based management culture